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Case Study: Google

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Streamlining visitor check in at Google HQ

 

Since 2012 we have manufactured over 750 of our purpose-designed visitor check-in devices for Google HQ buildings around the world.

Our devices are in use in 52 countries and have checked-in over 5 million visitors, handling 6000+ visitors every 24 hours. The kiosk has been a huge success and we continue to install units as Google extend their global reach and acquire new businesses.

 

About the project

 

Google’s number one objective: focus on the user and all else will follow. With this in mind, the first contact a visitor has at a Google office in any country must be straightforward and enjoyable. Our bespoke visitor check in solution works in harmony with the traditional reception desk, providing a range of features as well as a warm welcome.

 

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The Google Effect

 

Working with security specialists Time Data Security we developed a cutting edge system to revolutionise the visitor check-in journey, bringing an improved user experience, improved efficiency and security across their global estate.

 

The kiosks provide an intuitive user journey combined with a unique hardware design – in keeping with Google’s famously tech-led office environments.

 

Our solution brings all the functionality of the check-in desk in a single intuitive digital solution.

 

The kiosk has the ability to sign in, take a picture, print off a visitor pass and read barcode & RFID cards in a modular desk-top, wall-mounted or free-standing unit. The self-contained kiosks alert staff that their guests have arrived, reduce waiting time at reception desks and manage visitor lists.

 

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