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CASE STUDY: VUE CINEMAS

Premium big screen experience

As part of an ongoing commitment to enhance the overall customer experience they provide, Vue Cinemas commissioned Evoke to design and manufacture state-of-the-art self service ticket kiosks for their rebranded multiplex cinemas across the UK.

 

About the project

For Vue Cinemas we designed and manufactured a set of visually-striking ticketing kiosks featuring 32” touchscreens set in either free-standing or wall mounted units.

Vue’s kiosks have been in use at a number of key sites since 2017 and are set for roll out at Vue Cinemas across the UK.

Services

Design, Consult, Manufacture, Install, Service

Products

Purpose designed ticketing and information kiosks in cinema foyer.

Enchanced Customer Experience

Vue Entertainment are one of the World’s leading cinima operators with locations across the UK, Europe and Taiwan, over 240 locations and 2,400 screens.

Taking pride of place at the entrances to Vue Entertainment’s cinemas including flagship locations at Leicester Square and Bristol Cribbs Causeway, our self service ticketing machines are popular with customers, reducing queue time and increasing the amount of time to browse confectionary concessions

Evoke’s co-founder and Chief Commercial Officer, Neil Clark said: “It goes without saying that digital technology in a retail and leisure setting has to be intuitive and genuinely useful to consumers who are increasingly tech-savvy.

“It also has to blend seamlessly with, and enhance, the overall store design. For generations of digitally aware cinemagoers, raised on smartphones and tablets, clunky metal boxes simply don’t cut it.”

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