Evolve brand experience
Hotel service flows need to meet the expectations of modern travellers. Integrated self-check-in kiosks and software, combined with high-value interactions from team members, leave guests with a fantastic first impression of your hotel.
Operate a more efficient hotel
Once stressful check-in periods are alleviated with kiosks carrying out routine tasks such as check-in and keycard distribution. Bottlenecks in lobbies can be eliminated, and data from kiosks can highlight unknown inefficiencies that can be dealt with.
Increase upsell opportunities
As guests interact with kiosks, upsell opportunities and cross-promotional services can be presented to them. These well-placed offers capture new streams of revenue by targeting customers with high purchase intent.
Wall-mounted
Striking, high-traffic units that cut queues, issue keys instantly, and showcase your brand from the moment guests arrive.
Countertop
Compact and cost-effective, these kiosks fit existing counters, enabling rapid rollouts with minimal disruption to operations.
Free-standing
Versatile, freestanding design that works across lobby layouts, giving hotels the freedom to add capacity where it's needed most.
The hotel challenges
Evoke’s solutions solve.
Our range of self-service kiosks transforms the way people arrive and, thanks to a range of features, your hotel will have the opportunity to enhance other areas of your guests’ experience.
Our software allows you to offer consistent guest experiences that are bespoke to you and prominently feature your brand, whether it's the interface or the physical kiosk itself, which can be customised in your brand colours. The whole journey from first to last tap can be refined so that the kiosks not only look like your brand, but help it too.
You’re able to manage your entire kiosk estate with the click of a button with Evoke OS and Evoke Cloud. You can manage the rollout of new campaigns across some or all of your kiosks, giving your marketing teams the ability to convey messages like never before, all from one location.
Increased labour costs continue to put pressure on hotels to provide a standout service with fewer team members. Self-service kiosks alleviate the need to hire long-term by helping guests to complete tasks that would’ve otherwise been done by a team member. Existing hotel staff can instead focus on customer relationships while your kiosks deal with the repetitive tasks.
No one likes waiting. At their core, our self-check-in kiosks are about reducing wait times by allowing guests to be more autonomous during the check-in process. And shorter wait times lead to more satisfied customers and allow those who do need in-person assistance to get it more quickly.
The recent European Accessibility Act (EAA) means self-service kiosks and other digital services must be accessible for people with disabilities and include features such as accessible payment flows and audio output. All of our kiosks are compliant with the EAA, so any hotel that works with us can move forward with confidence knowing they are compliant.
Your journey with Evoke.
Fast out of the blocks
Straight talking, we’ll not wait two weeks to deliver a proposal before we begin exploring what might be possible for your business. Let’s get going and get a sense of what we can do.
Visit our showroom
There’s nothing like seeing our kiosks in person and meeting the team you’ll be working with for the next few months face-to-face.
MVP, POC and beyond
We’ll collaborate with you to define the MVP and inform the scope for the trial period: a high-calibre POC roll-out with white glove support where we’ll rapidly learn and iterate.
Deployment and beyond
When it’s time to scale, we’ll help you move from pilot to full rollout smoothly. Our team stays close, refining as we go and sharing insights that make every install faster, smarter and ready for what comes next.
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