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Reducing hotel operating costs starts with rethinking the guest journey
Rising operational costs are forcing UK hotels to make cuts to key areas in order to keep their...
9
minute read
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How to plan a successful kiosk deployment in hotels
Kiosks can transform the experience a hotel can offer guests. Unfortunately, too many hotels think...
11
minute read
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7 Hotel Guest Experience Best Practices That Improve Guest Satisfaction
A guest’s experience with a hotel now extends far beyond the time they spend in their room. Their...
9
minute read
Improving the hotel guest experience with tech doesn’t need to be complicated
Guests expect convenience at every touch point during their stay at your hotel, and to meet these...
9
minute read
Hotel customer experience design strategies that reduce friction
Today, hotel stays are built around several key stages and shaped by the interactions guests have,...
8
minute read
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evolving retail.
The importance of delivering a consumer first digital strategy.
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6 ideas to improve the hotel guest experience
The way guests interact with hotels has undergone drastic changes in a relatively short period....
9
minute read
Technology Drives Growth for Quick Serve Restaurants
Since 2020, the hospitality sector has faced arguably the most challenging macro environment for...
3
minute read
The Evolution Of QSR
Driven by habits developed during, and post pandemic, the QSR industry has evolved significantly in...
7
minute read