Self-Service Hotel Kiosks that transform the guest journey.
“For me, success is as much about delivering confidence as it is kiosks. At Evoke, we do this by being on-site during the proof of concept phase, and I am there to make sure it all goes to plan. By being so careful during the early rollout, we can easily scale to multiple sites a week.
Our goal for our clients is always the same: to offer a seamless guest experience that doesn’t sacrifice uptime or efficiency. We know our partners, who’ve invested millions in new tech, want a partner that’s been there before, knows the risks, and knows how to avoid them. That’s what we do at Evoke.”
SIMON TAYLOR, COMMERCIAL DIRECTOR AT EVOKE
Wall-mounted
Striking, high-traffic units that cut queues, issue keys instantly, and showcase your brand from the moment guests arrive.
Countertop
Compact and cost-effective, these kiosks fit existing counters, enabling rapid rollouts with minimal disruption to operations.
Free-standing
Versatile, freestanding design that works across lobby layouts, giving hotels the freedom to add capacity where it's needed most.
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Benefits and features of our kiosks
Keycard Dispensing and Room Access
By enabling both check-in and keycard collection, our kiosks remove a minor hassle that can often disrupt a guest’s experience. After all, when manoeuvring luggage, the last thing a guest wants is to wait around for a key. Our technology also unlocks richer guest data and check-in trends so that you can anticipate busy periods and allocate team members more effectively, leading to a smoother, more enjoyable experience for the guest from the moment they arrive.
Upsell and Reservation Features
Traditionally, during busy check-in periods, there wasn’t time for staff to consistently offer additional extras to guests or to upsell them experiences or packages to enjoy during their stay. Now, our self-service kiosks allow you to introduce timely upsell prompts, from room upgrades to table bookings at attached restaurants, without adding more commercial pressure to the front desk team.
Visual Engagement via Digital Signage
Visual engagement keeps your hotel’s brand front and centre throughout the guest experience, in a way that will have them rebooking the moment they’re home. Digital signage helps you update messaging, adapt to changing room configurations, and show event-specific content with ease, ensuring your brand is present during every touchpoint.
In-Built, EAA Compliant Accessibility Features
Recent legislation has been introduced to ensure any digital service or product, including kiosks, meets legal requirements for accessibility. The European Accessibility Act (EAA), as it's known, was introduced in 2025 to ensure people with disabilities could independently use items such as self-check-in kiosks. All of our hotel kiosks are EAA compliant, meaning businesses that work with Evoke can move forward in confidence knowing they are meeting these new requirements.
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