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Digital Self-Service Kiosks.

Give your customers a better experience with our self-service kiosks.
Explore our kiosk solutions
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What is a Self-Service Kiosk?

A self-service kiosk is a digital terminal that enables customers to independently perform tasks that would have otherwise required a staff member to help complete, such as ordering food or checking in to a hotel. Kiosks give businesses the opportunity to offer a customer experience that’s more aligned with the digital experiences they’re used to outside of a hotel, restaurant, or store setting. 
Kiosks not only enhance the customer experience but also free up existing staff for more valuable interactions with visitors while this new hardware handles routine tasks. Self-service kiosks from Evoke are incredibly effective at capturing customer data, too. As customers use them, their behaviours and preferences help to create rich data sets which businesses can use to enhance their experience further and offer bespoke offers.

Benefits of Self-Service Kiosks.

Every customer interaction is a chance to make things a little faster, a little easier and a lot more personal. Self-service kiosks help you do just that. They keep queues moving, give guests more choice in how they order or check in, and free up your team to focus on great service where it matters most.
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Reduce queues at wait times
Kiosks speed up processes that would have involved customers queuing by putting the check-in or purchase journey back in their hands.
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Increase upsell revenue
Customers can see offers and promotions directly in front of them, encouraging them to upsell themselves as they interact with the self-service kiosk.
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FREE STAFF FOR HIGH-VALUE SERVICE
While kiosks deal with routine tasks, staff are freed up to spend time helping customers with more complex requests, further enhancing the experience.
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IMPROVE GUEST EXPERIENCE CONSISTENCY
Kiosk deployment helps to improve and standardise the customer journey, meaning visitors can enjoy the same high-level experience no matter where they visit.

30%

can improve average basket
value by up to 30%

75%

serve up to 75%
more customers

1 in 3

customers want to use a
self-checkout in store

KIOSKS BY INDUSTRY.

hotels

HOTELS

Guest check-in kiosks streamline arrivals and put control back in customers’ hands.
Read more
restaurants

RESTAURANTS

Our restaurant kiosks let guests order and pay for their favourite meals in minutes.
Read more
retail

RETAIL

Let customers who are ready to buy purchase more quickly with self-service kiosks.
Read more

Our Kiosk Range.

EV FLYTE

SIMPLE, FAST, LIGHTWEIGHT.

 

The perfect self-service kiosk for businesses that want high quality and fast results, without breaking the bank. Coming in at 15 and 22 inches, wall-mounted, table-mounted or free-standing, this is our first-ever self-assembly kiosk where you can pick your add-ons and have it delivered directly to you.

 

  • 22" or 15" touchscreens
  • Single-sided screens, wall or floor mounted, pick your colour and pick your hardware
  • Easy to set up self-assembly kiosks with optional installation and service packages
Talk to our team about your project
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EV Flow

Customisable, versatile, proven.

 

The Flow is our most customisable kiosk on the market. Its modular build means that it can be bold enough to draw attention or discreet enough to work in any space.

 

  • 15” or 22” touchscreens
  • Tabletop, wall mounted or free standing, branded with logos, colours and effects
  • Truly modular build, with anti-glare, scanning, printing, rfid and payment options
Talk to our team about your project
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EV Serve

Compact, powerful, versatile.

 

The serve range is your classic kiosk. At 27 inches, single or double sided, wall or floor mounted this versatile kiosk can be used for ordering, self-checkout and ticketing and can be customised to your brand.

 

  • 27” touchscreens
  • Single or double sided screens, wall or floor mounted, brand customisable chassis
  • Optional extras, including anti-glare, payment devices, scanning, printing, webcam
Talk to our team about your project
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EV Duo

SLIMLINE, MODULAR, MULTI-USE.

 

Why use one screen when you can have two? Whether you’re looking for a bold self-service kiosk, range extension options or branded wayfinding and loyalty options, the duo kiosks are slimline, modular and easy to use.

 

  • Floor or wall mounted with different screen sizes
  • Two screens that can work together or independently, perfect for ticketing or range extensions
  • Options for anti-glare, scanning, payments and printing
Talk to our team about your project
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EV Mini

compact, powerful, versatile.

 

Our smallest kiosk is just a 10” screen and is perfect when you’re looking to save space in high footfall areas. It doesn’t skip on function either. It contains all the best features of our more standard kiosks, with the ability to pay, print and scan.

 

 

  • 10” screen
  • Wall mounted and easy to use
  • A variety of options can be added including anti-glare, payments, scanning and printing
Talk to our team about your project
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EV Sail

Customisable, versatile, proven.

 

If you want a kiosk for outdoors, the EV Sail range is perfect. Weather resistant, it’s ideal for ticketing in car parks or leisure venues, offering a bright easy to use screen that works day or night in different lighting conditions.

 

 

  • A variety of screen sizes, single and double screens, with anti-glare suitable for different lighting conditions
  • Suitable for outdoors, weather resistant
  • Comes with a range of scanning and payment options and a customisable chassis
Talk to our team about your project
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Smart Lockers & Returns

Customisable, versatile, proven.

 

Our click & collect options combine our great touchscreens with a series of lockers that are safe, secure and easy to use. Let your customers shop how they want with our range of smart lockers.

 

We also offer a range of secure returns as well, designed to speed up the returns process in-store for customers and staff.  Once identified using the built-in kiosk, the secure locker door is unlocked, allowing items to be placed inside, verified and then deposited in the bin below ready for staff collection.

Talk to our team about your project
smart-lockers

Kiosks bespoke to you

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kiosks bespoke to you

Evoke’s self-service kiosks can be customised with additional features, allowing your customers to complete a greater range of tasks and get key information quickly, such as directions, without needing to ask a human agent. 

Show your brand's true colours

Any one of our kiosks can be sprayed in your brand colours and have your logo printed on them too, ensuring the design and build of the kiosk hardware in your hotel, restaurant, or store matches the onscreen experience.

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Little and large

Our range of kiosks and digital signage solutions comes in all shapes and sizes, with all manner of features, so no matter the size of your lobby or restaurant, there’s an Evoke kiosk for you.

Why Choose Evoke?

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20+ YEARS EXPERIENCE

We’ve been installing kiosks and advising businesses on how best to maximise their impact for nearly two decades, and have evolved our service offering as kiosk technology has improved.

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UK MANUFACTURING & GLOBAL DEPLOYMENT

All our self-service kiosks are manufactured right here in the UK, ensuring a smooth deployment for businesses investing in this new customer experience hardware.

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CONSULTATIVE DESIGN + SUPPORT

A kiosk investment is a significant one, which is why we offer hands-on support from the moment you enquire. Our decades of experience ensure you start seeing ROI from day one.

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TRUSTED BY MCDONALD’S, JD SPORTS, WHITBREAD

Household UK brands have trusted Evoke to handle the rollout and deployment of their kiosk estates for many years.

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Always Connected with Evoke Cloud

Every Evoke kiosk is powered by Evoke Cloud and Evoke OS. Both systems allow you to make one-click updates to your whole kiosk estate. And with real-time monitoring and effortless integration into existing systems, Evoke Cloud software will keep your kiosks operational and fully connected across your business.

Related projects.

Discover how our kiosk solutions have helped huge UK brands offer a premium customer experience.
jd-sports

JD SPorts

With over 2,000 stores worldwide, JD puts their customer relationships and in-store experiences at the heart of everything they do.

Read more
travelodge

Travelodge

Travelodge needed a solution for guests to easily check-in themselves at any time of day, with the option of adding additional upgrades, such as late check-outs or breakfasts.

Read more

Kiosk FAQs

Kiosk cost typically starts from £1000, depending on the specification. The cost of self-service kiosks varies based on several factors such as the number purchased, logistics around rollout and deployment, as well as optional extras that are added on to the kiosk estate.
Any industry that has a customer-facing element can benefit from kiosks. Their ability to streamline often laborious processes without sacrificing the customer experience makes them an incredibly wise investment for businesses looking to reduce costs while retaining a positive sentiment toward their brand.
Whereas traditional operating costs would have involved cutting staff numbers or rolling back services (both of which have a long-term impact on brand sentiment), kiosks can be at the forefront of rethinking the customer journey. This more transformative approach to reducing operating costs helps brands to find inefficiencies across a number of different areas. For instance, kiosks help to reduce costs by automating processes that would have otherwise required human interaction. Doing this reduces the need to hire additional staff and gives existing employees the chance to offer a richer experience for customers.
Yes, absolutely. We can integrate new kiosk hardware into your existing tech stack with the help of Evoke OS and Evoke Cloud so that your systems are aligned from day one. With our help and guidance, we can ensure you benefit from the rich insights which come from customer data and kiosk telemetry.
At their core, kiosks put the onus on the customers to complete processes such as ordering or checking in. Most customers can do these simple processes more quickly because they aren’t waiting for wait staff or receptionists to help facilitate the purchase or check-in. This alone reduces the time the processes take, helping to create a more efficient business.
Yes, kiosks are only as effective as their integration. Our team works with key internal teams to ensure all systems are talking to each other before a full rollout. This is done through thorough consultation periods and pilot tests that help to iron out any issues.

get in touch.

If you've got a kiosk project you want to talk to someone about, contact the friendly team at Evoke.