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Reducing hotel operating costs starts with rethinking the guest journey
Rising operational costs are forcing UK hotels to make cuts to key areas in order to keep their...
9
minute read
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How to plan a successful kiosk deployment in hotels
Kiosks can transform the experience a hotel can offer guests. Unfortunately, too many hotels think...
11
minute read
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7 Hotel Guest Experience Best Practices That Improve Guest Satisfaction
A guest’s experience with a hotel now extends far beyond the time they spend in their room. Their...
9
minute read
Improving the hotel guest experience with tech doesn’t need to be complicated
Guests expect convenience at every touch point during their stay at your hotel, and to meet these...
9
minute read
Hotel customer experience design strategies that reduce friction
Today, hotel stays are built around several key stages and shaped by the interactions guests have,...
8
minute read
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6 ideas to improve the hotel guest experience
The way guests interact with hotels has undergone drastic changes in a relatively short period....
9
minute read
Justin Madders MP visits Evoke Creative following record growth
Last week, we had the pleasure of welcoming Justin Madders MP, Minister for Employment Rights and...
3
minute read
What the European Accessibility Act (EAA) means for self-service kiosks and guest experience
From 28 June 2025, the European Accessibility Act (EAA) introduces new legal requirements for...
5
minute read